It is a practice management system designed to simplify routine office tasks for mental health professionals.
As an online system, it is accessible to both patients and professionals from any computer at any time--PC or Mac. As an enterprise system, information from all parts of your practice are integrated, eliminating redundant computer work.
There is no need to use several different computer programs: TherapyAppointment.com does it all!
Generates paper (CMS-1500) and electronic insurance claims. You chart progress notes; the billing occurs automatically!
Generates patient statements with summaries of "real world" insurance status
Tracks managed care authorizations and helps with recertification
Automatically flags problem claims for resubmission to insurance
Simplifies fee collections by calculating copayments and charging them to a credit card
Maintains records in a patient accounting system
Calculates useful statistics and graphs, including account aging and demographics
Allows patients to set or change appointments online, while maintaining privacy
Automatically sends appointment reminders via a phone call, email, or text message
Calculates the best days/times available for repeating appointments
Notices when regular patients stop scheduling appointments, and prompts you to contact them
Permits you to access your schedule anytime, anywhere--even from your cell phone!
Maintains patient information and progress notes in a secure, encrypted database (paperless office)
Structures patient charting to ensure HIPAA compliance, with your choice of note formats
Maintains the HIPAA-mandated log of all releases of PHI, automatically
Charts on and bills all members of a therapy group with a single entry
Allows administrative personnel access to insurance information, while preventing access to clinical records
Via the "autopilot," keeps up with patient flow in real time
Provides just-in-time information about the session, e.g. notes, reminders, copays
Provides optional visual and audible alerts at start and end of session time
Prompts for charting at the end of the hour, then displays next patient's notes
Hides all PHI about other patients while current patient is in the room
Provides a HIPAA compliant email alternative for messages from patients or coworkers
Encourages HIPAA compliant record keeping in charting, privacy, and records release
Encrypts patient information to ensure record safety unmatched by paper records
Prints excuses for work or school, and receipts for cash payments
Provides an Internet presence for you through the TherapyAppointment.com web page
Gives you the marketing advantage of instant appointment scheduling for new patients, 24/7
It even sends emails to patients on their birthdays automatically!
New patients can set their first appointment at any hour of the day. After completing contact and insurance information, they may complete an online biographical information form. Intake forms are emailed automatically to bring to the first session. Therapists have time to evaluate this information before accepting the self-referral.
Established patients log in using an account name and a password. They can view a list of their existing appointments or schedule new appointments from a calendar of open times. Patients appreciate making appointments at any hour; therapists appreciate the elimination of "telephone tag" scheduling calls.
Therapists maintain full control over the schedule. Each of the features noted above may be turned on or off at the therapist's discretion. They can block out hours or full days for any purpose, and schedule patients from an office, home, or other authorized computer.
The system includes a bookkeeping system to track patient accounts. Patient statements, receipts, or medical spending account statements can be printed on demand, individually or in batches. Insurance billing (electronic or paper) is initiated automatically. Charge card billing is also included; by the simple act of charting, you can create an insurance claim and a charge card transaction! Extensive practice statistics are available, including account aging, problem claims, patient demographics, trend reports, and more. Interactive graphs can be generated for many of these statistics. No additional software is needed for patient billing or accounting.
Progress notes can be entered in several formats, including an extensive "point-and-click" SOAP notes format. A treatment plan and a report of a biographical information form are also maintained online. Notes can be viewed online, creating a "paperless office," or can be printed on demand. Since the charts are online, therapists have secure access to records from any authorized computer. This means they can finish charting from home, and have essential records available for after-hour emergencies.
In fact, HIPAA encourages electronic record-keeping. Electronic records can be kept more secure than can paper records. A frightening reality: anyone who owns a sledgehammer and a crowbar can gain late night access to most office filing cabinets in less than ten minutes. In contrast, information stored online can be held behind multiple layers of electronic protection.
The security of confidential patient information is our top priority. Multiple layers of data security have been built into this system. Critical information in the database is encrypted, information flow to and from the database is encrypted, and passwords are encrypted. Even if a criminal were to look over your shoulder and discover your password, he would still be unable to access the records from his own computer.
If you are reading this, you already are using the most complicated part of the software! TherapyAppointment.com operates completely within an internet "browser" such as the one you are using right now. Throughout the design process, we have taken steps to ensure that the software is intuitive. Almost every feature operates by clicking on buttons. If you are not sure what a button does, placing the cursor over the button will cause a "tool tip" to appear explaining the button's function. Video tutorials are included within the system. Telephone and email technical support is available at no additional cost. Weekly training classes are held online: you attend from the comfort of your own office.
The complete service is available for $57.50 per month. A $39.00 signup fee covers online training classes (you may attend as many of these as you like). If you decide to discontinue the service in the first 30 days, all fees will be refunded, provided that you have attended at least one training class. After that, there is no long-term service commitment; you may terminate the service at any time. You can receive a copy of your database, allow us to store it for you, or print your records for transfer to another system.
A discount is available for multiple therapists in a single location. Administrative personnel are given free accounts that permits access to information from all therapists in a practice, but prevents viewing of clinical information. Therapy supervisors may also set up special accounts.
Click HERE to view video that demonstrates the system. If you would like to have a more personalized demonstration of the system on your own computer, please call us at (800) 242-2127.
Simply CLICK HERE to arrange for payment. Your account will be set up instantly. You can start simplifying your professional life today!